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Pick-Up service offered by Stop & Shop =StoP.Shaa
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Overview
Stop &Shop is offering a new service to customers whereby they can order their groceries online and pick them up at a
nearby Stop&Shop store.
Utilizing the existing Peapod online service, orders are placed on the Peapod website, selected at an existing fulfillment
center near the store,and delivered to the store inside a conditioned tote,on a Peapod truck twice daily.
Once at the store, orders are stored in temperature conditioned totes(using chill packs or dry ice to maintain
temperature for refrigerated or frozen product) inside a Storage Locker, until the customer arrives during their selected
one hour window,and parks in a designated, signed parking space.
The Stop&Shop clerk then goes to the parking space and greets the customer, retrieves the totes with their order, and
loads the groceries into the customer's vehicle. After loading is complete,the Stop and Shop clerk then asks the
customer to sign for their order, accepts coupons(if the customer has them), and the transaction is completed.
This service is similar to what is already offered at ShopRite throughout New Jersey, New York and Pennsylvania, and
King Kullen in New York.
We have 135 sites operating successfully today,across seven states (CT, MA, RI, NY,VA, MD, NJ, PA and IL).
Storage Lockers
Storage Lockers provide the ability for fast,seamless service to the customer.
They are located directly adjacent to the store, often alongside other outdoor vending offerings such as Coca-Cola
machines, Redbox and Blue Rhino. As with these other vending offerings, the Lockers can be relocated as necessary.
The Lockers are constructed out of metal and plastic,with fans to circulate air. The fans require a 120v plug, and as
needed, building permits for installation of exterior convenience outlets are applied for separately.
Conditioned Totes
Temperature conditioned totes(using chill packs or dry ice to maintain temperature for refrigerated or frozen product)
are stored inside the Lockers, and product is not removed from the tote until it is being loaded into the customer's
vehicle. These totes are designed to keep refrigerated or frozen product for 22 hours. This is the exact same processes
as Peapod uses for home delivery
Currently there are 135 Pick-up Points in operation stores in the area are:
Colchester, CT Simbury, CT Hamden, CT
East Hampton, CT Stamford, CT New Haven, CT
Clinton, CT Norwalk, CT
Madison,CT Westport,CT
East Lyme, CT Wilton, CT
Old Saybrook,CT Norwich, CT
Storefront layout—South Windsor,CT#699
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739 Ellington=Rd.Wappiha Shopping Cen�er,_So th`V'lir,dsor.CT 0607
PICK-UP LOCKERS
PICK UP PARKING
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Sample Locker Rendering—South Windso, CT#699
PiCUP ` � g Pickup are ready
Sample Lockers
Render pats: 11/13/13
Sample Pick-up Directional Sign
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Render pats: 09/06/13
Sample Locker Picture—East Lyme,
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Sample Locker picture—Colchester,
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Materials used in the construction of the Locker are as follows:
Alum Composite Material Panel Walls
Standard builders grade Foam Panel Insulation
Welded Alum Tube Framing
Alum Diamond Plate Floor